Info for budget calculation purpose only
Please note that for the service final price (actual cost), customer need to refer back to the quotation. Thank you.
Support Subscription
Lite Support
RM100 – 300
per month
Minimum 6 months subscription
Pro Support
RM400 – 600
per month
Minimum 3 months subscription
Premium Support
RM700 – 900
per month
Minimum 1 month subscription
Important
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Support Specification
Domain and Hosting Management
1. Manage domain and hosting (shared or individual) account.
2. Collaborate with Exabytes support for any hosting technical issue.
Website Backend Support
1. Maintain website browser compatibilty.
2. Website troubleshooting.
3. Collaborate with Exabytes support for any hosting related issue.
4. Website monthly or weekly backup.
5. Minor content update.
6. WP core, theme and plugin upgrade.
7. WP admin guide and support.
Email Service & Support
1. Manage client email service under cpanel hosting account.
2. Collaborate with Exabytes for any email technical issue.
3. Backup and restore email.
4. Remote setup for mail app such as outlook and thunderbird.